Privacy Policy

Effective Date: 01 .01. 2025

At Zentea, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you place an order, subscribe to our newsletter, or contact us, we may collect:

Name

Email address

Phone number

Shipping/billing address

Payment information (processed securely via third-party gateways)

b) Non-Personal Information

Browser type, device type, IP address

Website usage data through cookies and analytics tools

Referring URL or ad source

2. How We Use Your Information

We use your data to:

Process and fulfill your orders

Communicate order updates and shipping info

Respond to customer support inquiries

Send you promotional emails (only with your consent)

Analyze website traffic and improve user experience

Prevent fraud and ensure security

3. Cookies & Tracking Technologies

Zentea uses cookies and similar technologies to enhance your shopping experience. These help us:

Remember your cart and preferences

Measure site traffic and effectiveness

Personalize product recommendations

You can disable cookies in your browser settings, but doing so may impact site functionality.

4. Third-Party Services

We may share your data with trusted third-party services for purposes such as:

Payment processing (e.g., Razorpay, Stripe)

Shipping and logistics

Email marketing (e.g., Mailchimp, Klaviyo)

Analytics (e.g., Google Analytics, Facebook Pixel)

These partners are required to keep your data confidential and secure.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. Payment data is processed via secure encrypted gateways.

6. Your Rights

You have the right to:

Access or update your personal information

Request deletion of your data (where legally applicable)

Opt out of marketing emails at any time

Withdraw cookie consent or limit data collection

7. Data Retention

We retain your data only as long as necessary for the purpose it was collected, or as required by law.

8. Children’s Privacy

Our website is not intended for users under the age of 13. We do not knowingly collect personal information from children.

9. International Users

If you are accessing the site from outside India, your data may be processed in India and/or other jurisdictions where our service providers operate. By using our site, you consent to this transfer.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date.

11. Contact Us

If you have any questions about this Privacy Policy, please reach out to:

📧 [email protected]
📞 +91- 8167060316