Terms of Use

Effective Date: 01 .01. 2025

Welcome to www.zenteapvtltd.com (the “Website”). By accessing or using this website, you agree to comply with and be bound by the following Terms of Use. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing, browsing, or making a purchase through Zentea, you agree to these Terms of Use and our Privacy Policy. If you do not agree, please refrain from using our website.

2. Eligibility

You must be at least 18 years old or have legal parental/guardian consent to use this site. By using the site, you represent that you meet this requirement.

3. Account & Registration

You may browse our site without creating an account. However, to make purchases or access certain features, you may be required to register and provide accurate, complete, and updated information.

You are responsible for safeguarding your login credentials. Any activity under your account is your responsibility.

4. Product Information & Availability

We strive to ensure all product descriptions, images, and prices are accurate. However, Zentea reserves the right to:

Modify or discontinue products at any time without notice

Correct any errors, inaccuracies, or omissions

Limit order quantities or reject orders at our sole discretion

5. Pricing & Payments

All prices are listed in INR and are inclusive of applicable taxes unless otherwise stated. Payment must be made at the time of purchase via our secure third-party payment processors.

6. Shipping & Delivery

Orders are typically dispatched within 1–2 business days. Delivery times may vary by location. Please refer to our Shipping Policy for full details.

7. Returns & Refunds

If you are not satisfied with your order, please review our Refund & Return Policy for eligibility and instructions.

8. Intellectual Property

All content on this website—including logos, text, graphics, product images, and videos—is the intellectual property of Zentea or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User Conduct

By using the site, you agree not to:

Violate any applicable laws

Submit false, misleading, or harmful information

Interfere with the operation or security of the website

Attempt unauthorized access to our systems

10. Third-Party Links

We may include links to third-party websites for your convenience. Zentea is not responsible for the content, accuracy, or privacy practices of these external sites.

11. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee that the website will be error-free, uninterrupted, or secure.

12. Limitation of Liability

Zentea shall not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use our services, even if we were advised of the possibility.

13. Indemnification

You agree to indemnify and hold harmless Zentea and its affiliates from any claims, damages, or liabilities arising from your use of the website or violation of these terms.

14. Modifications

Zentea reserves the right to update or modify these Terms of Use at any time. Continued use of the site constitutes your acceptance of any changes.

15. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Darjeeling, India.

11. Contact Us

If you have any questions about this Privacy Policy, please reach out to:

📧 [email protected]
📞 +91- 8167060316